Monthly Archives: January 2012

I have a horrible feeling that most IT projects are more sold to clients than bought by them. Things generally start out well but the low level of understanding of IT in business circles often leaves business leaders open to … Continue reading →

Over the last year I have had some really interesting conversation with friends who I think have a really good grasp of Lean / System Thinking in the service sector. Many of these conversations have taken place becuase they have … Continue reading →